Privacy Policy

This Privacy policy was last updated on 03/07/2025

This Privacy Policy is issued by SkynetXBT. (“Us” or “We” or “Our” or “Company”). Please note the terms of this Privacy Policy (“Privacy Policy”) are for the reference of the User (“User” or “Consumer” or“You” or “Your”) which is available on https://skynetxbt.ai. (“Platform”). Our Services governs the manner in which any data from which You can be identified (“Personal Data”) is collected, processed, stored, transferred, and used by Us under Applicable Law. If You are not a User as suggested the Privacy Policy will not be applicable to You or Your affiliates or any party accessing the platform. The User hereby agrees and confirms that availing of the Services means that the User has explicitly consented to the terms of this Privacy Policy.

1. Introduction

Welcome to SkynetXBT, we make decentralized app development easy. Our secure, scalable platform uses decentralized cloud infrastructure for low- cost processing power. We also provide Web3 infrastructure payments. We manage all Non-Fungible Tokens with one Software Development Kit for Multiple Web3 Storage solutions.

2. What Information Do We Collect

What We collectWhy We collect it
Registration and login data: Your name, mobile number, email, user-ID, password, or any information We ask You on the Platform.
  • To set-up Your User Account on the Platform and facilitate login.
  • To notify You about new products and services, discounts, and promotional offers.
  • To notify You about changes to the Platform, including the Terms of Use and this Privacy Policy.
  • To facilitate communication with You and provide customer support.
  • To develop new services, improve existing services on the Platform, and integrate User preferences, feedbacks, and requests.
  • To administer the Platform and facilitate internal operations, including but not limited to, troubleshooting, data analysis, security, and fraud-detection.
  • To better understand how You use and access the Platform and to improve Your User experience.
  • To assess effectiveness of and improve other marketing and promotional activities.
  • To keep the device compatible with Platform.
  • To customize and optimize Your user experience on the Platform.
Log Data: Information We automatically collect when You use the Platform, whether through the use of cookies, web beacons, log files, scripts, or any other information of similar kind.
Surveys: We may ask You to undertake surveys or fill questionnaires from time to time. Some of these will require You to give Us additional personal information or data. These surveys or questionnaires may also be conducted by the Partners, Our Service Providers, or any other third- party.

Device data: Information We collect from the devices You use to access or operate the Platform. This includes, without limitation, information about Your device attributes and identifiers, plugins, name of Your mobile operator or ISP, SMS, device language, time zone, IP address, connection speed, device applications, contact list, or any information available on such device
Customer support data: Any information that You provide to Our customer support team or Our helpdesk periodically.
  • To investigate Your support issue and assist
  • To internally help Us in improving and developing Our user support systems.
  • To pass on relevant queries from users toOur Partners or Service Providers.
Location data: Information that We derive from Your device or from the location/address details You provide Us while using the Platform.
  • For security and account management.
  • To provide You with location customization
  • To detect if You are operating from a Restricted Territory.
Wallet data: We may collect Wallet information including but not limited to blockchain address, transfers, balances, transactions and IP address
  • To learn more about Your use of Our Services
  • To screen Your Wallet for any prior illicit activity (We may screen Your Wallet using intelligence provided by leading blockchain analytics providers).
KYC data: We may collect KYC data such as bank account details and/or identification proof documents in accordance with our AML/KYC Policy.
  • To satisfy anti-money laundering and know-your-customer legal obligations under Applicable Laws
Correspondence data: We may collect any communications and/or information You provide directly to Us via email, social media or another channel (such as Discord). This includes the content and metadata associated with the communication.
  • To assist You better in resolving any query.
  • To internally help Us in improving and developing Our user support systems.
  • To pass on relevant queries from users to Us or Service Providers.
  • For the purposes of internal record-keeping

3. How Do We Use Your Personal Information

4. IS THE PERSONAL INFORMATION OF THE USER SECURED?

Your account is protected by a password for Your privacy and security. If You access Your account via a third-party site or service, You may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to Your account and Personal Information by selecting and protecting Your password and/or other sign-on mechanism appropriately and limiting access to Your computer or device and browser by signing off after You have finished accessing Your account. We endeavor to protect the privacy of Your account and other Personal Information We hold in Our records, but unfortunately, We cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of User information at any time.

5. TRANSFER OF USER PERSONAL DATA CROSS BORDERS:

If User are a resident of the European Economic Area (“EEA”) or Switzerland, You may have additional rights under the General Data Protection Regulation (“GDPR”) and other applicable law with respect to Your Personal Data, as outlined below. For this section, We use the terms “Personal Data” and “Processing” as they are defined in the GDPR, but “Personal Data” generally means information that can be used to individually identify a person, and “Processing” generally covers actions that can be performed in connection with data such as collection with data such as collection, use, storage and disclosure. The Company will be the controller of User Personal Data processed in connection with the Site.

6. Cookie Policy

7. Additional Rights

1. General Data Protection Regulation (GDPR) Data Protection Rights-

  1. The company invites You to be fully aware of all Your Personal Data protection rights if You are a resident where the GDPR is applicable. Every such User is entitled to the following:
    1. The right to access - The User has the right to request copies of Your personal data. The Company may charge additional costs for the same.
    2. The right to rectification - The User has the right to request that We correct any information You believe is inaccurate. The consumer additionally has the right to request that We complete the information the consumer believes is incomplete.
    3. The right to erasure - The User has the right to request that the Company erases Your personal data, under certain circumstances.
    4. The right to restrict processing - The User has the right to request that the Company restricts the processing of Your personal data, under certain circumstances.
    5. The right to object to processing - The User has the right to object to the Company’s processing of Your personal data, under certain circumstances.
    6. The right to data portability - The User has the right to request that the Company transfers the data that the Company has collected to another company/ organisation, or directly to You, under certain circumstances.

If the GDPR is applicable to You, You may make a request, and the Company will endeavour to respond to You within the timeline as per applicable law.

I. Data Processing Agreements

Under the GDPR, “Data Controllers” (i.e. entities that determine the purposes and means of processing data) are required to enter into agreements with other entities that process data on their behalf (called “data processors”). SkynetXBT offers its customers who are controllers of EU personal data. This includes SkynetXBT’s commitment to process Personal Data consistent with the instructions of the data controller.

II. Privacy Documentation

At its core, the GDPR is focused on transparency, fairness, and accountability. Accordingly, the law requires organizations to maintain documentation about their privacy practices and their decisions about how they handle individuals’ personal data. SkynetXBT shares the GDPR’s commitment to these principles and has included within its ongoing GDPR compliance program documentation about its data collection and processing activities, and the various policies and guidelines it follows pursuant to the GDPR. You can learn more about how SkynetXBT collects, uses, and discloses personal data by visiting SkynetXBT’s Privacy Policy.

III. Data Security

The GDPR requires organizations to use appropriate technical and organizational measures to protect the security, confidentiality, and integrity of personal data. This means that an independent third party has both validated our processes and practices with respect to these three trust services criteria and confirmed our ability to maintain compliance with the controls we have implemented. We have likewise implemented a variety of safeguards to protect the security of our platform, including encrypting web connections to protect data transmissions, replicating our databases to support reliability of the platform, and controlling access to our facilities and office network. SkynetXBT also offers customers the ability to use additional security controls to further enhance the security of their teams’ data.

IV. California Consumer Privacy Act (CCPA)

2. Family Educational Rights and Privacy Act

The Family Educational Rights and Privacy Act (FERPA) is a federal law that requires academic institutions like colleges and universities to protect the privacy of students' educational records. SkynetXBT enables our customers to comply with FERPA by ensuring personal data is kept secure and only used to provide our services as described in our Terms of Service and Privacy Policy. SkynetXBT contractually commits to not disclosing customer data except as directed by the contracting academic institution, as allowed by our terms, or as required by law.

3. Act on the Protection of Personal Information

8. Data Security and Integrity

We take steps that are reasonably necessary to securely provide our Platform. We have put in place reasonably appropriate security measures designed to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to personal data only to those employees, agents, contractors and the third parties who have a business need-to-know. We also have procedures in place to deal with any suspected data security breach. If required, We will notify You and any applicable regulator of a suspected data security breach. We also require those parties to whom We 12 transfer Your personal information to provide acceptable standards of security. Notwithstanding, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, take special care in deciding what information You send to us via email. For any questions about the security of Your information, please contact privacy@SkynetXBT.com.

9. HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?

We retain Personal Data about You for as long as You have an open account with Us and for 18 months after You close Your account. In some cases We retain Personal Data for longer, if doing so is necessary to comply with Our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, We retain some information in a depersonalized or aggregated form but not in a way that would identify You personally.

10. PERSONAL DATA OF CHILDREN:

We do not knowingly collect or solicit Personal Data from anyone under the age of 16 years. If You are under 16 years, please do not attempt to register for the Services or send any Personal Data about You to us. If We learn that We have collected Personal information from a child under age 16, We will delete that information as quickly as possible. If You believe that a child under 16 may have provided Us Personal Data, please contact us at zoe@skynetxbt.ai

11. CHANGE IN PRIVACY POLICY:

12. HOW TO CHANGE YOUR COMMUNICATION PREFERANCE:

To keep Your information accurate, current, and complete, please contact Us as specified below. We will take reasonable steps to update any information in Our possession that You have previously submitted via the Platform. Note that You may also manage Your communications preferences and the receipt of any commercial communication by clicking the “unsubscribe” link included at the bottom of all emails from SkynetXBT. You may also adjust Your preferences through Your account settings if You have a SkynetXBT account, or send an email to zoe@SkynetXBT.ai.

13. Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us at zoe@SkynetXBT.ai.